About Us

Technology partners, not another vendor

DPS Docs supports organizations through their IT processes, bringing together everything a business needs to sustain its technology under one operation. We don't sell isolated solutions: we build long-term relationships where the client closes their gaps and truly gets value from their investment.

Mission

To provide full technology outsourcing, built on rigorous documentation and information assurance, through a win-win relationship that maximizes our clients' return on investment.

Vision

To be the go-to technology partner for Costa Rican SMEs, bringing together ERP, infrastructure, cybersecurity, and training on a foundation of documented processes and our own technology engine.

Values

A win-win relationship. Documentation as method. Information assurance. And an untouched technology core: every customization respects the base platforms' ability to update.

Our story

We've existed since 2012, legally incorporated as DPS Printing & Documents S.A. — a name that still reflects our origin: supporting organizations in managing their documents and information through IT processes such as workflows, process automation, business intelligence, and other technology strategies that support the operation.

Over the years, that same calling evolved toward the digital: we went from optimizing specific processes to managing the entire technology behind those documents — the ERP, the infrastructure, cybersecurity, training—, always under the same principle that founded us: that our clients' information stays organized, protected, and available when they need it.

More than a decade later, we're still the same company, with the same corporate registration and the same commitment. What's changed is how we deliver on it: today, with documented processes, ISO 27001/ITIL/COBIT/Scrum governance, and our own technology engine — built so that commitment never depends on one person or anyone's memory.